Privacy Policy

At AGAPIMENO GREECE E.E., protecting your privacy and personal data is our priority. The use of our website agapimeno.com is governed by this Privacy Policy, which fully complies with Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

1. Data Controller

The data controller is AGAPIMENO GREECE E.E. (VAT: 802604745, Tax Office: Katerini, Business Registry No.: 179418648000). For any inquiries, you can contact us via email at info@agapimeno.gr or by phone at +30 6943863260.

2. Purpose of Data Collection – Process

Our website operates to sell products to our customers. We collect only the necessary data for the following purposes:

• To complete and process orders.
• To issue sales documents.
• To respond to questions or inquiries.
• To communicate with you for customer service purposes.

All processes are transparent and comprehensible, and explicit consent is sought from users for the provision and processing of their data.

3. What Data We Collect

When visiting our website, we may collect:

• Personal data: Name, surname, address, phone number, email.
• Order information: Shipping address, ordered products.
• Technical data: IP address, browser type, cookie information for statistical and technical purposes.

4. Use of Data

Your data is used exclusively for:

• Order fulfillment.
• Improving our services.
• Personalizing the user experience.
• Sending newsletters or updates, only with your consent.

5. Data Transfer

Your personal data may be transferred to:

• Delivery companies for shipping products.
• Payment service providers (e.g., PayPal or banks).
• Authorities, when required by law or court order.

Our partners are bound by strict data protection agreements ensuring the security of your data.

6. User Rights

Under the GDPR, you have the right to:

• Access: Learn what data we hold about you.
• Rectification: Correct any inaccuracies in your data.
• Erasure: Request the deletion of your data.
• Objection: Oppose specific uses of your data.
• Portability: Receive your data in a readable format.

You can exercise your rights by contacting us via email at info@agapimeno.gr.

7. Data Security

Your data is stored under high-security standards and protected from unauthorized access. We use encryption to securely transmit your data and continually adapt our security measures to new technologies.

8. Cookies

Our website uses cookies to enhance the user experience and analyze traffic. You can manage cookie settings through your browser.

9. Usage Restrictions for Minors

Our products are intended exclusively for adults. If you are under the age of 16, parental or guardian consent is required to use our website.

For further information or clarifications regarding this Privacy Policy, please contact us via email at info@agapimeno.gr.